AK-OH Studio is located in North London making contemporary handmade jewellery and homeware products. All items are handcrafted using resin, jesmonite and precious metals to create pieces that I hope people will love.
If you have any questions about our products please get in touch.
Please contact us at akohstudio@gmail.com within 14 days of placing your order and let us know why you wish to return the item.
Returns should be sent via an insured and traceable method, such as Royal Mail Recorded or Special Delivery, as we cannot be held liable for any items which go missing in the post and do not reach us.
Upon receipt of the item(s) we will refund the order value, less the original shipping, to the original purchasing card.
Please Note:
We are unable to offer refunds or exchanges on earrings (or any other pierced jewellery).
Items must be returned unworn and in good and saleable condition.
AK-OH Studio does not accept liability for any returned goods lost or damaged in the post.
Refunds will only be made to the card used to purchase the goods with.
Credit and Debit Card refunds may take up to 10 working days for your bank to complete.
Gold plated jewellery will wear off over time, however you can ensure that it lasts as long as possible taking extra care when wearing, storing and cleaning.
Please take care when handling gold plated jewellery to protect the layer of gold from excess wear and scratching. Although gold-plated jewellery will not tarnish over time like silver, the gold appearance may slightly fade depending on wear and exposure to chemicals and cosmetics.
Avoid wearing jewellery whilst showering, bathing or swimming. Chlorine, in particular can permanently damage or discolour your gold plated jewellery.
it is advisable to remove all jewellery when partaking in any physical or labour intensive activities. For this same reason, it is also advisable not to wear jewellery when asleep at night.
Always remove your gold plated jewellery when applying perfume and cosmetics. When removed please make sure to keep all jewellery in separate pouches or boxes to prevent pieces rubbing and scratching against one another.
